Privacy & Cookie Policy

1. General Information

The protection of your personal data is important to us. We respect your privacy and handle your personal information with care. We process your personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

This privacy statement applies to all our services and products, including use of the Auctivo platform, related services, and all communication between you and Auctivo.

We recommend reviewing our [Platform Terms], which include the conditions and disclaimers applicable to the use of the Auctivo platform.

For more information about the use and protection of your personal data, you can contact us at support@auctivo.net or consult the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Personal Data

Auctivo collects and processes personal data provided by you, for example when you create an account or contact us.

Below is an overview of the types of personal data we process, the purposes of processing, and the legal bases under the GDPR. For this processing, Auctivo is the data controller as defined in the GDPR, and we strive to comply with all applicable privacy obligations.

3. Who Has Access to Your Data

Access to your personal data is limited to Auctivo employees and third parties engaged by Auctivo, only insofar as necessary for their respective roles or services.

In some cases, your data may be shared with other users of our services — but only with your explicit consent, such as when creating an account or enabling specific functionalities.

Auctivo may also be legally required to share data with authorities, such as the Dutch Tax Office.

When third parties process data on our behalf, they act as processors under the GDPR. We enter into data processing agreements with such parties, requiring them to process personal data exclusively in line with our instructions and applicable data protection laws. Auctivo remains the data controller and responsible for your data in these scenarios.

4. Security

We implement technical and organizational measures to protect your personal data. These include:

• Encryption and ISO 27001–aligned database security

• Access control using VPC Security Groups and Role-Based Access Control (RBAC)

• Regular procedural reviews and staff training in handling sensitive data

• Protocols for detecting, reporting, and mitigating data breaches

Sensitive personal data (e.g. ID copies or signatures) is handled with particular care and access restrictions.

5. Cookies

Auctivo uses only essential cookies, which are strictly necessary for platform functionality and session control. These cookies:

• Authenticate users

• Maintain session continuity (e.g. across tabs)

• Save personal preferences like language settings

6. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

• Withdraw your consent (with future effect)

To exercise any of these rights, please contact us at support@auctivo.net.

7. Contact & Complaints

Auctivo is a trade name of Auctivo B.V., registered with the Dutch Chamber of Commerce (KvK) under number 96579420.

For questions about this privacy statement or the processing of your data, contact us at:

    Auctivo B.V.

    Chamber of Commerce (KvK) no. 96579420

    Ugchelseweg 17

    7335 JP Apeldoorn

    The Netherlands

    Email: support@auctivo.net